Based on what the very knowledgeable and helpful people on call centre told us, we cancelled a Vodacom account. Then tried - as per advice - taking new account with same number. Oops, sorry you can't! Phone is now on prepay, and must be on this for 6 MONTHS BEFORE new contract. Call people say you ...
I placed an order for facewash and day moisturizer via the internet on 10 april 2013 and paid it. A lady from Isabella Garcia's office phoned me the following day asking me if i'd like to buy a hamper and pay it off over 8 months. i agreed and asked her to cancel my previous order and to deduct the ...
A. I find Microsoft' Customer Service a complete disaster. 1. To get hold of a human being is almost impossible. 2. When you do, he or she is not from South Africa and require all sorts of personal information before even identifying what I want. 3. When they at last find out that you want to buy ...
I am extremely impressed with FNB's Forex services. All I had to was log in to internet banking and put in all the recipient's banking details with an invoice attached and the payment was processed in record time with no questions asked and I did not even receive a phone call with a million ...
Also see my previous reports here. I received a credit note from MTN for an amount that was going to be paid back to me. However, when month end came, another debit order was taken off my bank account. After exhausting all channels, a friend of mine put me in touch with Craig (Chief Marketing ...
Hey Takealot TEAM, I complimented Sumaya Armino from the Cape Town branch the other day for all her brilliant assistance & prompt delivery. But has anyone ever taken time to thank the person responding to all the "compliments & complaints" in such a professional & ...