I have never ever come across so many incompetent staff! I order a device online a week ago, then I get an SMS that 2 were ordered, I then tried to phone and when I go through on my 100th attempt was told I have to wait for 48 hours to cancel. Then once the time had passed I couldn't get hold of a ...
I ordered a smart device online on the 24th of november through FNB, i have done this previously and i recieved my device within 3 days, pleased with this service i ordered another and i have still not recieved my device while being advised by call center staff that it takes something around 10 ...
I would like for someone from FNB to phone me back sooner rather than later with regards to a smart device application. Last year I got an iPad 3 on my check account. In the last 12 months my credit score has improved as has my income. So today they decline a second device due to bad credit score. ...
My device was delivered with a cell c simcard, I have since tried to contact FNB to assist with the activation of the simcard with no joy. The amount of time I've spent on the phone being transferred from pillar to post and left hanging on the line is totally unacceptable. I was even told at some ...
We ordered an iPad an have been waiting for Ages we constantly call and are advised there is no stock!!! so we called saying we will change devices... and we are told to reapply!!! I really expected more I am so dissapointed! How can u offer items when u have no stock and have no idea when u will n ...
I received my Samsung Galaxy 12 days ago and the (Cell C) SIM card is STILL not registered on the network. This, despite about 15 calls to the call centre number provided with it. They just keep passing the buck and blame Cell C! There is no apology forthcoming and as usual it is a case of the big ...