I ordered a smart device (galaxy note 3 gear) on the 8th of November. It is now the 28th and I have still not received my device. When I called the call center on the 27th of November I was put on hold while the consultant followed up with the courier company, I was assured that I would be ...
I got a Samsung S3 on my Cheque account from FNB in last year and started paying for it in August of 2012 The contract is for 24 Months. Then FNB has started showing the devices as a separate account on your online banking. Since then they have shown the amounts left for payment incorrectly on that ...
Ordered an iphone 5s from fnb recieved an sms on the 20th to state that i will be contacted shortly no contact made dunno how long more should i wait ...
I ordered an iPhone 5 in the last week of October via the call centre. It was supposed to be delivered in 10 to 15 working days. We are at the end of Nov and still nothing. Can't get through to the call centre at all, because of "high call volumes". Please assist! ...
I started trying to move my device payment date about 6 months ago, but it is still going off on the wrong date. I get paid on the 4th of every month, but FNB tries to deduct the device payment on the 21st of every month making me look bad. I have now applied for a second device and they have not ...
After a lot of struggling the phone was approved the 9th!! Yesterday after not hearing anything I phoned in and inquired where my phone is. I was advised that it is at the couriers and I can phone digital planet to enquire bout delivery. I did this and was told my phone is not with them. I then ...