I have made an application for a smart device on the 29/04/2013 with FNB, i currently have a smart device with the FNB. My application has been sent through succesfully via online banking. received feed back ONCE on the 30/04/2013, stating my application has been processed. on the 17/05/2013 i have ...
I ordered the new Samsung Galaxy S4 device through the FNB website on the 03 May 2013. I was told that FNB has a SLA of 10 working days. This I am fine with. I phoned the FNB call centre on Monday 13 May 2013 to request the status of my delivery. The lady at the call centre very confidently assured ...
I ordered an iPad Mini through FNB as an existing FNB customer. I recieved an sms almost 10 working days ago to request that I send through Debit Order Switching forms to complete my order. I called the number on the sms and was told that I do not need to do this as I am an existing customer. I ...
FNB Ref No: RY13031827190 After 4 attempts and three months of trying to correct the issue of being charged for the wrong smart device (Apple iPad) - FNB Smart Device Department has now loaded another device onto my account. They are probably going to debit my account for the monthly cost for two ...
I ordered a Samsung Galaxy S4 phone 2 weeks ago (26 April) and I still haven't received it. I have spoken to 5 different people at FNB and the courier company (Digital Planet), but all I am told is that my query will be escalated. I was told yesterday (Wednesday 8 May) that someone would contact me ...
I have ordered a device on the 3rd of April 2013. I have received an sms regarding it has been processed. i have received a call to confirm everything.By the tenth of April i have received an sms stating that it has been passed on to their courier service and that they will contact me. The courier ...