I sent a request to Bonitas on the 17/09/2013 to pay a rejected dental claim from my accumalated savings account. I have now followed up 3 times and Bonitas is still not sure of what process is supposed to be followed to finalise this payment. It certainly puts me in a very bad light with the ...
This is the third time that I am on Hello Peter to report and warn FNB customers about "How FNB Care". Each time it is exactly the same response: "We apologize for the inconvenience". After that you receive another e-mail to state that "we are investigating.." and that ...
On the 25.05.2011 I reported a factory faulty on my Samsung TV: Screen pixelation, Model no: PS43D490A1XXA, DOP:22.05.2011, Serial no:243638RB400212E, Ref:7111507153.On the 25.05.2011 Unit was collected for repairs by ASC Bathopele and only received the unit back after waiting for 2 months while ...
Last week i logged a query with Vodacom and to date no one can advise what the status is of this query - i call in on a daily basis just to be told the call has been logged and someone will attend to it. Tomorrow its a week, i know vodacom is famous for bad service but this is pathetic... so this ...
I had an emergency in the early ours and my monthly limit was exhausted so I called Cell C to have my limit increased. The consultant said it would take less than an hour to be processed. I have been waiting for 3 hours now. I regret moving to Cell C. Lesson learned. Now I know what they mean when ...
This morning I cannot use my phone and I received an sms indicating that I am converted to a contract. I never applied for a contract, when I phoned the call centre the lady said I have to phone 0860332244 as they drafted the contract. I feel Vodacom should assist as they are my service provider ...