Went today to sign a new Vodacom contract at Hi-Fi Corp and spent 2 hours in the store. Credit vetting etc. was successful and then came the shocker, they want bank stamped original bank statements for the past 3 months. What happened to saving the environment and the fact that everything nowadays ...
I got a call from Homemark on the 15th March, offering me a fantastic deal for the Polaroid Tablet. Firstly she could not tell me the capacity of the tablet. Once I checked the web, I saw that there was 2 different sizes, then the trouble started to try and get hold of someone, needless to say that ...
ONCE AGAIN MRS. M.D. TERBLANCHE'S CREDIT CARD HAS BEEN DEBITED AND SHE HAS NO ITEM TO SHOW FOR IT. R3300, 00 WAS DEDUCTED AND THE ONLY NOTIFICATION HEREOF WAS AN SMS FROM STANDARD BANK. SHE THEN PHONED STANDARD BANK CREDIT CARD CALL CENTRE AT 0860123107 AS SHE DID NOT AUTHORIZE THIS PAYMENT AS SHE ...
A lady phoned me about a week ago explaining that my calls will be cheaper per minute by paying ONLY R10 extra PER MONTH! Today I contacted the accounts department and they informed me that my plan has been changed from a Top-up to an 'Open plan'. This is not how I understood the sales lady and she ...
I just want to congratulate and thank Thato Mulaudzi from the FNB Sales Call centre for his awesome service. He is a brilliant sales person!!! I whish all the call centres could have such friendly and sufficient personnel. Thank you again for your fantastic service!!! ...
Hello Neotel It seems to be so difficult for a potential new client to get a quote. Not only did your wonderful call centre not help me, they put me through to the Samsung people who supposedly were the "right" people to speak to.. After holding for 5 different people and finally getting ...