Today morning I went to Rosebank branch to collect my ATM card, though I opened my account on 7th Dec still they are saying your ATM card is not ready. Currently we don't have stock. I request them to withdraw some money from my account either by any ways (by filling any form directly at Branch). ...
A building feeling of resentment felt by myself from the members of staff. Staff are unfriendly, I seldom get greeted or made welcome when I go there. Which is every two weeks, as well as every month for my son. Jacques the shop manager has not once greeted me, and is usually sullen and glares at ...
Palesa kept loafing around with the refund book after she has given the client her money back for a refund and we had been standing on a queue like lost souls because of a cashier that does not work on principles of the client coming first. 3 people were complaining of the slow service she was ...
I have received the most rude service from a lady in Rosebank by the name of the Skholilwe 20.12.13 16H00.. I was asking about my refund, she kept on putting the phone down on my ear told me that she was busy with other customers & I am not important as the customer in front of her. She is very ...
Ignatius followed up on my car loan application and all my account issues. He has cared like taking it personal, like if I was a friend. This is awesome, it makes me feel proud of this financial institution. Today they have made my day! Absolutelly over the moon happy. Maria ...
I received wonderful service from Akhona, gift wrapping department. He was very friendly. Keep up the good service. ...