I had a car accident in 2012, My insurance approved everything I was then contacted by Rochelle who said to me that I would receive a follow up call in the future from HER regarding when my vehicle would be attended to. I was promised a courtesy car, when the time came for my car to be fixed a day ...
I sent the following complaint on Monday on your Facebook page, I have not received a response. "This morning at Retreat bus station where buses depart on route to Cape Town. There was a lengthily line of passengers waiting to get on. A bus pulled up and begun to let passengers in. After a ...
I'm not happy with the work that was done on my car. Perrins damaged my handbrake and made two tears in the leather. There are paint spray speckles on my bonnet. It was supposed to be a simple 2/3 day panel repair and spray. However they had my car for five days and still could not ensure quality ...
It started with no baskets and then two managers having a discussion whilst blocking the doorway inwards and the Smartcard machine and ended off with no stock in any of the lines that I wanted. I walked out, put down a newspaper. No way it was worth waiting in a long queue. I bought a newspaper ...
The handling of customer complaints certainly needs stringent management as it is not consistent and is not monitored closely. Nicole was first handling this complaint, she did an outstandingly pathetic job and just dropped the task all together without completing it. Gavin was meant to step in and ...
I went to draw money at a Standard Bank ATM on the 24th of December, the transaction was cancelled and I received a slip. The ATM went out of order immediately. When I got home I received a text on my phone saying that I had withdrawn money at this ATM and my account was debited. I called the call ...