This is one of the reasons I moved my account to FNB! Not knowing the reason why my savings account was frozen with Nedbank I went into the branch in Randpark Ridge and asked info what must be done, I was given a number and told to call the call centre. Upon doing this the gentleman at the call ...
I booked 2 flights to US in December 2012. Two days before we were to leave my son tragically passed away. I immediately contacted the agency and postponed the flights. I later cancelled them and applied for a refund and sent them the death certificate. I was advised that the refund takes up to 12 ...
I bought a few items on Satruday and used my card and was charges R175.25. The lady then took my card again without saying anything and I asked what she is doing and she said it did not go through I then showed her my message on my phone showing that it did go through. She called another lady and ...
Last night shortly before midnight my alarm was set-off by something/ someone, and the control room called as usual and i said i don't know what it is so please send the guard. I waited for said guard for 15minutes before i went out myself to investigate! After i returned to my house i called the ...
I recently bought a Groupon deal for a Brazilian Hair treatment at a discounted price. On issue of the voucher I tried calling the owner to book an appointment. There was no reply and I left a message for her to call me back so that I could book an appointment to redeem my voucher. I have tried ...
I Went to open a cheque account with FNB two weeks ago, last week I received a text message saying my cheque card is ready for collection, so I naturally go to the branch where I opened my account assuming the card will be there. It was not, it is at another branch, so FNB Randpark Ridge said they ...