My annual GOLD MEMBER subscription fees was diligently paid for a few years, as a sales consultant always called to remind me. I never really had time to use the "free vouchers" which a consultant said I could accumulate them. I planned some time off from work last year and called Prokard ...
Protea hotels loyalty points partner Prokard sneakily introduced a policy whereby Prokard rands earned at a snail's pace over 7 years suddenly expire after 30 days. Even the ones earned last week. Imagine earning 168 points/rands for a 4 day stay costing R5000. Imagine how many rands it took to ...
A few years ago I joined Protea hotels loyality program & after which I always insisted on staying at Protea hotels & was given a card which we ticked off & after a certain no of nights I was then issued a voucher for 2 free nights with spouse which DID NOT have an expire date. I tried ...
I have had a Prokard for 2 years now and have been successful in making/using my prokard vouchers maybe twice. In the last year I have had no success at all it doesn't matter what time of the year or week I attempt to book it, even if its 2 months in advance its always SOLD OUT. And yes I am well ...
Good day, Mrs DR Nxele was contacted by your call centre, to ask if she wanted to renew her Prokard Membership. She advised that she no longer wants to be a Prokard member as she never used it. An amount of R1350.00 was debited from her credit card with out her concern which is according to my ...
I subscribed to Prokard in 2012 and 2013. In 2012 the card was delivered late and in 2013 it still has not been delivered since January. I have never been able to actually use it or claim benefits because of this. Their service is shocking even though you have to pay up front for the service and ...