I too ordered a rug from irugs. I first enquired as to whether there was stock and i was told the carpet in question there was stock of, I paid for the carpet and it was shipped in 48 hours. When i was sent the tracking number i tracked it immediately and it was being sent from Houston USA. I sent ...
I went to an Specsavers for an eye test. They called Discovery and was told that I could claim R2967.00 and also gave a reference number. I went ahead and chose my glasses and level of finish. I then get a call from the optometrist to say that Discovery is paying R2227.00 and that I have to pay the ...
This is pathetic service. How long does it take to clean ones name when the account has been paid off for more than a year, even when you send proof. Every time I contact the call centre to find out what is going on I get different stories. I was told from the beginning this will only take 5 to 7 ...
Does not return calls, does not honour appointments and does not even have the courtesy of letting one know when they won't make it for an appointment. Instead, they rock up unannounced and phone when they do not have access to the premises. The wrong colour paving was installed (BASIC ...
My husband was involved in an accident and his car was a write off 3 weeks ago. The claims department has repudiated the claim based on who is the regular driver stipulated on the policy, my husband is noted down as the secondary driver and has a valid drivers licence??? why the repudiation?? I ...
In November 2012 i've put in a claim against my ex-husband's pension fund, i submitted all the requested documents and it was confirmed by Santy at call centre that all documents were received and it takes 60 working days to process such claim, she advised that i call back in 2 weeks to check how ...