In October 2013 I "swtiched" banks and contrary to FNB's adverts it took nearly 40 minutes. In that process I had problems with the overdraft rate and needed to send proof of my current %. Early in December the Premier Banker changed to a Naicker Noushaad. All attempts to get hold of this ...
I must say, after being frustrated with unauthorized debit orders going off on my account, I am glad I got to spek to Nelson. His service and mannerisms were very professional and I felt like I was being helped. All procedures were explained very well and my questions answered and I was put at ...
On 31 December I called premier banking. I noticed an amount of just over R2 000 was on hold in my account since September. I asked for the hold to be lifted. The consultant promised that it would have been done before the end of the day, provided I completed the correct form. I completed the form ...
Trying to get FNB Premier Banking to respond to us is impossible. All avenues have been applied with no feedback at all. FNB now joins the ABSA (better known as "Today, Tomorrow or Never") level of service FNB (now known as "How can we Ignore You") ...
I ordered an Ipad mini online, I selected the option to have it delivered. I called the premier suite to find out if I could rather collect it from a branch as it is the holiday season and delivery will probably take longer. He did not even try to help he transfered me to another department. I have ...
I have been battling with FNB for nearly four weeks and I don't seem to get any help. I have done a write up on Hello Peter and still no joy. I have spoken with so many people at FNB and no one seems to know what they are doing. Smart device department blames the cheque account department and visa ...