My gym contract is coming to an end by 31 Jan this year. I made numerous phone calls to the Plattekloof branch to have the contract cancelled; and send at least 3 emails, but all fell on deaf ears. This morning I called their call centre in JHB to enquire about the process for cancellations, upon ...
Two months ago we picked up our phone and the line was completely dead. On 12/06/2013 we reported it for the first time and got a reference number 170CWK120613. They came to check and told us that there is a problem with the cable running underground and that they would be back to fix it. The ...
The service at your hair salon is atrocious to say the least. I was told to phone Katrien this morning to make an appointment at the salon. I called her and she was not yet at the salon (after 9a.m.!) and promised to call me back when she got there at 11a.m. After 12, I decided to call her again ...
I bought a 3 year family membership and paid upfront in full. Yet my wife's access card keeps getting deleted off their database and her disc won't allow access. Every time Bradley or his staff promise to sort it out and get back to us, but never do. We are entering the 3rd month of complaining ...
On 21.1.13 I was informed per e-mail that the service (round trip Parow North to Parklands) would be discontinued as of 31.1.2013. On 30.1.2013 Carla phoned me early in the morning to let me know that the bus would be appr. 1 hour late as one of their buses had rolled. Later in the morning she told ...