On the 21st of September 2013 I went to the Cash Crusaders in Durban Central to enquire about a Sanchez Guitar and Amplifier set advertised on special, I asked and was informed that I would be able to lay-buy this specific item at any of your branches. On the 24th of September 2013 I went to your ...
Yesterday I visited the Phoenix Jet store to exchange an outfit that was bought for my 7 month old daughter & also to purchase some other items for her. After waiting 20 mins in the queue I was advised by the cashier that I could not exchange the item. After speaking to the manager Regini her ...
Hi I will like you to note my dissatisfaction with the appalling level of service received during 21st of September 2013, which started at the Jet store at the Phoenix plaza where I initially tried to make a purchase. I had mislaid my Edgar's card and tried to make a purchase using my identity ...
When I laid a complaint about two weeks ago about the dissatisfaction of the service, head office called me and asked me about the situation he refused to give me a refund. Even though he picked up the unappetising pizza from me he promised to get back to me after investigating the problem. He did ...
Dates of incidents - 15/08/2013; 18/09/2013; 19/09/2013 I have been a client of ABSA's for the past 12 years. I have been to various branches and service has been fairly good except for the Phoenix branch. Unfortunately due to a medical condition, I am using the aid of crutches for mobility. The ...
My blackberry scroll was faulty that I took out on contract so I took it back to the store. The consultant did not advise me that if they cannot fix the phone I will be given a refurbished unit. After receiving the phone I took it back on the 3rd day the consultant said don't worry we will sort it ...