I have ordered a tablet online and the price was incorrect. At first Telkom made me angry as I had to keep on following up but then Donovan Chetty contacted me. He explianed that the price was an error and I said what will they do to keep it up. He went the extra mile and gave me some credit for ...
My pre-order reference number is N1GADF. I pre-ordered the iPhone 5s 32GB on 8 Nov. I was told I would be called in 24 hrs time but no one called. I tried calling the call centre and kept holding for available operator for more than 30 minutes each time I called and still I din't get through to ...
On Sunday the 11th I have applied for a data contract from Telkom mobile, till date I havent heard from them yet, after I have send them emails regarding my applications. Without any success till date for a reply. Telkom better wake up and treat customers how they should be treated... ...
I am trying to become a new Vodacom customer and signing up for one of their iPhone 5s pre order deals REF: Y9NFFD . It has been more than 5 days since they promised to call me. I have called them over 6 times, requested 3 call backs for a manager to get hold of me and to date no one has bothered ...
On the 8th Nov 2013 i placed an order online for the Samsung S4. When i phoned on the Monday to follow up on the order they informed me that they did not have stock. When i asked when they will get stock i was they transferred to another department who advise me they not sure as to when stock will ...
I applied for a contract with Vodacom Online Sales team. Thato, Linda Oliver and Marvin de Waal (Supervisor) did not bother to return any of my calls or to provide me with feedback regarding the status of my application. I kept calling into the call centre to find out what was the status, the 3 ...