I submitted my policy cancellation documents promptly on 30 OCT so imagine my surprise when on 2 DEC, an unauthorised debit order of R1449 came off my account. I called into the call centre, spoke to Babalwa who told me she doesn't know what my termination was not actioned, though their system ...
This query STILL hasn't been resolved. A Telkom representative called me asking questions, said they will revert back to me and two emails later to [Email Removed] quoting my given escalation reference Number ARS238891 yet remains to be answered. I have till now paid R1200 in services that I don't ...
After much pain: countless calls and emails to customer-care and resorting to HelloPeter, someone finally steps up and says: "Let me make every customer smile". That someone is Moenier De Vries. He clearly stands out from the rest, who all took their cue from Ragmah Stevens who didn't ...
MTN has deceived me AGAIN!!! I called 808 (Customer services) yesterday to sort out a problem THAT MTN CAUSED FOR ME!!! As expected, no customer service agent really knows what to do or how to help you when the issue becomes a little complicated, so they pass you on to this and that department! But ...
I am becoming all the more annoyed with Woolworths for sending me text messages on a daily basis to my personal number which I have NEVER given out to ANYBODY. Now, whether this is some kind of partnership with my network provider (CellC) or Woolworths simply trying to annoy their customers - I ...
2 weeks ago I won an online auction and paid in 3 transactions and thereafter tried to get hold of the seller. I tried for a week, emails and sms's but the seller would not respond. I gave him a negative rating start contact. The seller immediately replied and started slating me, accusing me ...