I just received a call from a telesales consultant from Vodacom who suggested that I migrate to another contract that he is offering me. The more I told him that I do not do business over the phone the more rude and aggressive he became. He verbally attacked me over the phone and I do not ...
I've contacted Vodacom's Customer Care end of November 2013 to change my debit order banking details. According to the consultant it was to late to stop the debit order on the old account but that they will put a force debit order through on the new account. Needless to say that after several call ...
I purchased an Item from Groupon and realized that I did not change my delivery address (I take responsibility for this part as it was my mistake). I emailed [Email Removed] and updated them with the new address. It took over a week for someone to assist with this (Maybe it was a really confusing ...
I took out a contract with readers digest a few months ago. Almost every month, I need to phone them and beg for them to send me that months copy. I realised today that I have not received the last 2 months of copies so I wanted to phone and tell them. I just phoned them about 12!!! times and keep ...
I ordered an item from Groupon after a few days of trying to establish which was the correct item to order from the list provided. When delivered, they had sent the wrong item. My first few emails were responded to with an acknowledgement of receiving the email and a promise to investigate. Since ...
I am a first time customer and ordered and paid for an item that showed that item was in stock and delivery within 24 hours (Order No: 1001048524) on 6 December 2013. I received an email on 9 December stating that payment was received and that the delivery date will be 11 December. I followed up ...