National outage since Friday yet I can't find anything about this on MWebs outage reports or even on Twitter. Eventually found info about national outage via another ISP who had it displayed on their opening page. As a customer of Mweb I find this very frustrating. Before finding this info I was ...
I had signed up with King Price Insurance on the 22/03/13 with my policy due to commence on the 01/04/13. I received a better quote from another insurance company and decided to cancel with King Price before any debit orders go off my bank account. I had phoned thrice on the 22/03/13 to cancel to ...
Since 8h30 am friday, my internet connectivity has been "degraded" (to coin the wording they used). what this results in for me as a customer is webpages that take 20mins or more to load, while using a broadband account. all attempts between 9am & 11am resulted in my call being ...
This insurer has cancelled my policy due to misrepresentation, euphemism for lying on my claim. I asked them to give proof to this effect, instead their response was cancelling my claim with immediate effect. I was told over the phone and asked for this in writing, I have asked for communicaton to ...
If you have a look at my previous reports, you will see that Fezeka Magagula did not respond to my emails sent to her after I applied for a contract. After that, Sidefree Valoyi was assigned and he took over my application. My application was approved, according to Sidefree. I was placed on a ...
I logged a complaint a few weeks ago about the bad 3G signal in the Ormonde area and Vodacom admitted, after carrying out tests that the signal is bad. To resolve this issue, they have commissioned a new tower for our area but could not provide a definite timeframe as to when it would be built. Now ...