Cant believe that it is expected of customers to request the cancellation of a service when you upgrade? I upgraded from blackberry to iPhone and yet still get billed for BIS? After contacting the call centre, I get told that if I never asked for the cancellation of BIS, then I get billed for it. ...
I have tried over 5 times to obtain my membership card and welcome pack from legalwise. The call centre agents do answer the call professionally and recently found out that they have not done correct data capturing on my contact details. I did receive an email with an agent informing me the docs ...
Your systems are unbelievable!! Always have a same problem with Vitality getting cancelled every time there is a change on the products (e.g. changing vitality from life to health and vise versa)! This is really frustrating and a complete waste of time. NOW they are telling me that my husband ...
I don't know how you got hold of my cell number and I want to know how you did and who gave you permission to call and hang up and call and ask for my personal details and then hang up. I have no affiliation to you and demand to know where my consent was given and how my phone number was obtained. ...
We called Miway yesterday to report a crack in the windscreen and left a message on the contact centre voicemail service. We received a call back early this morning and by the time the call was finalised we received an e-mail stating that the claim was approved! WOW WOW WOW!! well done!!! ...
I called in to get a quote and not surprisingly Outsurance could not better my current premium. despite trying to badmouth my current insurance i said I'm not interested. The man I was speaking to then tried to put the phone down on me. No "sorry we can't beat it, here is how to claim your ...