I would just like to know from MTN why is it that i have signed a 24month contract, and are still sending me airtime and an invoice 3 days after termination date, i called the call centre number 808, and was told the onus is upon me to cancel the contract when its termination date is near, that ...
I requested a refund on an overpaid premium on 03 April 2013. The call centre operator requested the refund. When I asked how long it will take, she replied after speaking to the financial Department that they can't say. I waited a week and phoned again on Friday, 12 April, insisted to speak to the ...
Bonitas has grown into oneof saouth africas largest medical aid company and one can clearly see the negative impact this has on us clients, i sent through a simple rquest /claim in february to date the claims department can not process correctly and the updates i received were none. This is not how ...
Dear Vodacom, Please explain the concept of "out of bundle data rates". it's an absolute mystery that I can enter into a "data" contract based on a specific usage / cost & then be charged exorbitant rates when I exceed that limit. Example : 2Gb contract @ R199 per month = ...
My phone was and we were told by MTN that they can not trace the phone without a court order. How can this be true? Surely the phone can be blacklisted - so it can not work any longer? and traced? It's an iphone but we erased it via iCloud to protect personal data - so can not trace it ourselves ...
I recently had my wisdom teeth removed in hospital. Upon getting authorisation for the procedure I was informed by the Dr's office I had to pay an admission fee of R3650.00, and was asked if i still wanted to go ahead. I then phoned the Discovery helpline confused. The consultant that helped ...