I called to update my insurance policy with a new vehicle. Samantha was very pleasant to deal with and really took the time to explain things to me rather than simply going through the motions. Very enjoyable experience. ...
I booked and paid for a ticket on 8 April between EL and JHB. I was then told that the ticket was not paid and I bought a second ticket because I did not have proof with me. On my arrival in JHB I provided Kulula with the details and after long discussions got a commitment from them to refund my ...
Vodacom just changed my plan from Top up 135 to Smartlight without my consent. I just realised that the bill for my number is now at R540.00 and I did not know that I my bill continues to bill when i phone during the day. When i called the call centre I was told that to go back to Top up 135 I must ...
1st of all i am being bugged by 8ta and VVM debt collectors every day because some stupid user has used my personal cellphone number as her contact details. I have phoned VVM debt collectors 5 times already to remove my number. I phoned 8ta today and the guy on the phone basically told me that 8ta ...
I am a Neotel prepaid customer. A few months ago Neotel sent an SMS to all prepaid customers notifying that calls to India can be made at only 25c/min during off-peak times. Recently, I also saw a brochure in an Alcatel store advertising the same international call rate by Neotel for prepaid ...
This is my first contact on behalf of my client... and this will be my last. I am going to recommend to my client to move service providers... Waited in telephone queue for over 20mins, also on live chat the support person just stopped conversing with me no reason after I requested him to call me, ...