I called the call centre Wednesday 12 June 2013, to find out what the closing balance on my credit card is. I was told they will E-mail me the info, by a consultant that loved raising her voice as I asked questions. The next day, no e-mail received yet, I called and was told the service agreement ...
Well, well, well... so much for your amazing media campaign talking about your service standards. How is it possible that a claim submitted on 18/06 (in the morning), has not even been allocated to an administrator 48 hours later??? Vehicle standing at Dunmar Westrand and has not been assessed and ...
I moved jobs and had to move my medical aid from Discovery Health Anglovaal to normal Discovery Health. I am owed the balance of my savings plan from Discovery Health Anglovaal, which is R1800 and it is 5 months later and they still have not paid it to me! After numerous calls and promises to pay ...
I upgraded my phone in February and immediately proceeded to up my insurance band so that I wouldn't be underinsured for the new device. After losing my phone on Saturday the 15th of June, I was nervous about the service I would receive from Cellsure, given the number and nature of all the negative ...
YET ANOTHER MONTH HAS GONE BY AND, SURPRISE, SURPRISE, STILL NO REIMBURSEMENT! INSTEAD, I RECEIVED ANOTHER EMAIL ASKING FOR MY BANKING DETAILS FOR THE, NOT ONCE, NOT TWICE OR EVEN THRICE, BUT FOURTH TIME!!! THAT WAS 10 DAYS AGO AND I'VE STILL NOT BEEN REIMBURSED! TIME TO GO TO THE PAPERS FOR SURE!!! ...
Last week and Saturday I noticed that my spectacles was on the car floor, ear broken off. I called Outsurance and spoke to Christinah Mabele and told her I did not even notice the specacles were on the car floor (under my feet, which I accidently trampled on). She adviced me accordingly and was of ...