Last week and Saturday I noticed that my spectacles was on the car floor, ear broken off.
I called Outsurance and spoke to Christinah Mabele and told her I did not even notice the specacles were on the car floor (under my feet, which I accidently trampled on).
She adviced me accordingly and was of great help, as it was my first time claiming. I went to the optometrist for a quote and emailled the quote as advised. She called me back and explained the whole procedure step by step.
I am really impress with her professionalism, courtesy and understood that I needed glasses again.
P.S.
Claim 98617562
After reading up of bad service of Outsurance (claiming) I can truly said my experience was great and considerate.
Keep up the good work Christinah Mabele, as we need more people like you in the frontline as customer service.
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