I have been trying to cancel my ADSL account since start of April. At first my e-mails were "not received" although there are no invalid deliveries returned by Google. After notice has been taken of my query it has been "escalated", which in this case means forgotten. I have now ...
I have been with Vodacom since 2005, my average bill is between R1100-R1450-00 and when I am overseas once in a wile it is about R2500 and more. I have to upgrade in the end of July and my phone is giving me huge problems at this stage. I phone customer surfaces to hear if I can do a early ...
I'm very disappointed with Outsurance and their highly advertised promotion to pay you out R400 if they can't beat your current car insurance. It sounded too good to be true but as it has been advertised for ages now (print, radio etc) I thought we would give it a shot. Needless to say there are ...
We ordered recliner couches from Coricraft. It was delivered later than the expected date. The quality was pathetic. The assessor came out and agreed that there were so much wrong with the couches they are willing to change it or refund us. We thought let's give it another try. The new couches were ...
I am unhappy with the developments at Edcon Financial Services. As a call centre agent we are charged with providing excellent customer service in an efficient and professional manner. Due to ineffective and unstable systems that we use to work on customers accounts it has been very frustrating for ...
This is now the second time I am complaining about the same TV set that has caused me too much trouble. I bought this Samsung TV from Makro in Sileverlakes Pretoria for over R13000 thinking I am buying a reputable brand that will last me a while. Within the first year of having this TV I have now ...