I upgraded my cell on the 27th of August 2013 through the call centre and send all required documents via email. I received confirmatoin on the 29th of August that the cell phone will b e delivered in 2-5 days time. Up till to day I still have n ot received the cell phone. Last week Vodacom firmed ...
On 21 August 2013, I received a "quotation and pre-agreement statement" document outlining a quote for a further loan that I had applied for through the home loan department of the Standard Bank call centre. I was contacted about it, and was happy to proceed. An attorney was appointed, ...
I'm considering switching banks, and actually considered switching over to Standard Bank. I contacted them for info regarding their different products and pricing (cheque & savings accounts, credit cards, home loans, etc.) and also with regards to consolidating loan and credit card debt as well ...
Policy renewal time, and I received a letter from Dial Direct detailing a 22% premium increase. WHAT?? Used [URL Removed] to find out what other insurers would charge me for the same. Then called the Dial Direct call centre. Bret assisted me with my query. He was friendly and efficient, and by the ...
My Mum booked a return ticket from Durban to Lanseria for Friday 6 Sept but incorrectly booked a 8am flight instead of a 8pm flight. We realised too late, and acknowledge that, that was our fault. My Mum then called the callcentre to check if she could buy a new ticket for him to fly from DUR to ...
I am seriously at a point where I don't know how to approach our many complaints to Telkom? We struggled weeks to obtain an actual modem & a full working line since we acquired the service & yet got billed for periods where we didn't even have use of the service. When we reported over a ...