I placed an order for an I-phone 4 8gig about 3weeks ago. I am still waiting for the phone to be delivered. I have phoned the customer centre numerous times wasting my time and money to find out im on a priority list. The last time (12 April) they said i would get my phone between 3-7 working days. ...
On the 29/04/13 R550 was debited from my account, I went to Olympus branch the staff was helpful there. Problem is not even their call centre could give me a detail report as to why money was taken from my account. All i am asking is the name of the debtor and the balance thereof. And will they ...
I applied for a Gold Cheque Account on the 9 April 2013, i received a sms that my bank card will be delivered shortly and the courier company will be in contact with me on the same day. (FNB advertises you will receive it within 72 hours) A week later i still did not receive any communication from ...
I called fnb on the 14th of March requesting to close the credit card, the lady who I was talking to she said she will update my information and I won't pay MONTHLY SERVICE FEE for the next 6 months then I didn't close it. Now I have MONTHLY SERVICE FEE on my statement, so I want to close it. On ...
To anyone who wants to open and FNB account online - DO NOT do it. You will have endless trouble with a bank that claims they are there to help you and then when you need help, it's your problem. I opened and account online a few weeks ago. I noticed on my bank statement that the address is my ...
During the holidays I made use of the Slow Lounge at Cape Town International airport. I'm new at FNB and somehow missed the new criteria for the use of the slow lounge. We emailed FNB and explained to them our situation. Without any problems, they refunded us completely. Thank you FNB for not ...