Hi, i am struggling to understand the logic behind MTN changing their R60 monthly BIS service. You now have to pay separately for BBM, Internet Acess, Social networks, etc. I am fed up with this confusion and each time you try to call MTN to get guidance and clarity, they call centre staff is very ...
I cancelled my BIS service on my 082 number at the end of January 2013. I was billed right up until the end of March 2013. Which means 2 months extra of being billed but the service was supposed to have been cancelled. Please explain this rip off? I actually dont give a if the cancellation was ...
My iPhone got & decided to insert the sim on iPad which I hardly ever use as I have a 3G card. I have not used the sim card to make calls in months. This month my bill came up to R880 and last month I paid well over R1000 for a cellphone account. I called customer care and was told it's because ...
I honestly have an it with MTN, first I lost all my contacts becuase of them. They never bothered to inform me that the BIS fees have changed and which was the correct option to use. I thought something was wrong with my phone a ended up losing all my contacts. No help from them again, second time ...
I compared my cellphone network tariffs of MTN with other options this week. On both my packages I now realize that MTN locks me on a rate of R2.35 per minute on per second billing. I asked to migrate of a more cost effective package but that isnt possible. MTN does have a package where I can pay ...
After two months this query is still not resolved... with MTN owing us R2000. https:///mtn/complaints/do-not-buy-the-24-hour-data-bundle-1058118 ...