About 6 months ago I took out a contract with MTN, the phone / contract came bundled with 150MB of data per month, which I was told I could upgrade if I found it to be too little. I'm now informed by MTN that it's not possible to add any further data to my contract, so for the next one and a half ...
I made a report about mtn's data service's. They send me a paper to fill in and then send to their signal department. I did full in that partical form. Signal is not the problem. I feel that this is breach of contract I was at my service provider and they showed me the problem is lying at MTN. It ...
Hi Nomonde, I've seen your responce and am still not happy because you still want me to pay for a phone thats not working even after being your customer for so many years. It just shows how much you dont value 'us' the paying customers (contract). can you assure me that when I call 808 and cancel ...
I recently recharged with MTN R60 airtime to activate my bb Absolute. I used the service for 5days, and the service was exhausted, what is happening here? The airtime was used and was never carried over to data, in the event leading to the service to expire. This is very unfair, MTN needs to really ...
I went to MTN Glen Fair on Friday last week to get a new contract. Brought all my RICA documents and did a sim swop from Vodacom to MTN. Everything was fine, Vodacom went off as the sim swop took effect but MTN STILL UNTIL TODAY HAS NOT COME ON, meaning my phone doesn't work!!! I called Glen Fair ...
I applied for a MTN Contract on 3/05/2013 and was told that I would be phoned back within 24-48 hours, after having no call up to date (06/05/2013) I phoned and asked about my app status. I was told that they can not see me on the system and that they would get the consultant to phone me back with ...