I have logged a call with the accounts department for incorrect billing. The nice thing about Vodacom is that you have got good systems in use. You can see that the phone is not in my posession yet you are still billing me for it. I am not sure if you are taking a chance with me or you do it with ...
Very useful with updating my policy and adding another car onto the policy. All in all I am happy with the response time and the primiums. The same can be said when I first contacted miway to insure my first car with them. ...
Last month I tested my tracking unit and found it was not operating as expected, - so I called the call centre, where the agents were not able to assist, so I asked for the manager and spoke to a polite, friendly and very helpful lady by the name of Shavonne. She listened, understood the problem ...
I was lodging a claim for my broken windscreen and she assisted me in a polite and respectful manner. ...
I want these re connection/admin fees reversed, if i do not get any joy, i'm taking this matter to the Ombudsman. Everyone i know who lives in my complex is complaining about you us charging us crazy amounts on a monthly basis. I will be logging this complaint in all platforms... ie social media ...
I needed to add another car on my existing cover. he took me through the process and give me advice on what is best. ...