I called Mi-way to complain about my premium as i felt that i am paying too much, got through to Neo who was very patient, a good listener as well, explained to him the reason for my call at first i was not happy with what he offered, but after realising that he asked me to hold on so that he can ...
Hi I urgently need contact details for the ombuds in this field, I urgent need to lay a compalin as we are being ripped off money without being considerate. ...
I spoke to henly from the insuarance, he was honest, took the time to explain the terms and ensure that i understood and made a promise that he will email me the copy of the policy and the end of the conversation, he was compationate and he cared about my problem and my situation, he did the best ...
I asked this girl a simple thing noting on the system that i'll be going to a branch to make a payment and then call them to make an arrangement with them going forward, bad she raised her voice at me and i snapped, can you pls get this guys to stop. ...
I have spoken to your staff member by the name of Bonolo Masemola, she has given me an awesome service, speaking of telephone manners she was outstanding, if we have people like Bonolo Masemola in other companies or government client services, we will have a better working enviroment, and I just ...
Please note that the black berry torch that I have been given, now three phones in four months is continuously crashing. Whilst on a call, checking emails, or even trying to unlock the phone, the device resets. I have been trying to explain this Vodacom now, to no avail. The last response was we ...