My wife and I where due for an upgrade on the 19th of December 2013. We went through to the Altech Autopage store in Vodaworld. We changed our contract packages to increase our talk time and data and sms bundle.and where advised that our contracts would be migrated from the 1st of January 2014. My ...
I gave in my iPhone 5 for repairs beginning January as my power button stopped working. After exactly 14 working days (even after I was told it would be escalated) I finally received a 'new' iPhone 5 as I was under warranty. Lucky me! Not so much, as my 'new' phone is now giving me the same hassle! ...
I have not received any positive response from Vodacom regarding my previous complaint, their retentions department shouldn't be interested in that case also. I have asked my dad to take up the matter legally and we are cancelling our companies contracts with Vodacom, cancelling our personal ...
Hi, I'm desperately asking for your intervention here, I bought a cellphone from Smartcom Vodacom Midrand (Vodaworld) and I took the phone back to the shop and exchanged it for a bit higher expensive phone. So I had to pay in extra R2470.00, I used my card to swipe this amount and when they swiped ...
I could easily take 5 pages to explain the full nightmare, but the crux of the matter is that prior to being out of the country for 3 months we asked Vodacom to stop my wifes contract after the agreed 24 months, We agreed to pay the final debit orders and wanted to move to prepaid. We returned from ...
Waiting and waiting again... Still no commitment from Vodacom to asist with my problem Is this customer service? ...