On 14/10/2013 I took my phone to the Vodacom service centre in Menlyn. Today (27/10/2013), after receiving an SMS that the phone is on its way back after quality check on Thurs, 24/10/2013, I went to pay them a visit. To my dismay (after visiting the shop for the second time today) they merely told ...
All we wanted to do was buy a prepaid micro sim card. There's 2 mtn stores in menlyn. Went into the first smaller shop and noone bothered to greet or ask if we need help. No staff free to talk to. Went to the 2nd bigger shop and same thing. Then found the lady handing out numbers. We told her we ...
This morning I received an sms from cellc that my line have been suspended because of my monthly limit. Last month I had the same occurrence and had to pay almost twice the amount I usually pay and therefore limited my data usage and calls as much as possibly this month. However, after receiving ...
A few weeks ago I went into an FNB branch to sort out my internet banking which was not working. It was sorted out then, but when I tried to access it from home it said that I'd entered the details wrong and 3 failed attempts would block my profile. I was definitely not entering it wrong. I've ...
I gave my phone in for repairs at istore in Menlyn, the said they will call after a hour to give an update on the phone, 4 hours later and still no feedback. If you try to call them you get through to the call centre, even the call centre can't get hold of them as they don't answer the phones. I ...
I took a contract from cell c thinking its the best deal, only now i feel like that they can rob you without a warning. when i took the phone i explained myself that i need a phone that when i finish my airtime i can recharge with my own airtime, i was billed R450.00 first time i took the phone, ...