I would like to compliment Nolwazi Khumalo the way she handled my ICE WATCH which was not bought at Edgars but was bought at Gateway Jeweler in KZN who told me ICE WATCH is no longer in SA. Nolwazi Khumalo did not hesitate or say you did not buy it here so we cant help like many othere stores do. ...
BMW is a premium brand therefor they are supposed to provide premium service. I have experienced nothing but the opposite at BMW Melrose Arch. Every time I have taken my car in I have received poor service and bad attitude. From not washing my car after a service because they didn't have time. To ...
On the evening of the 15th Oct 2013, I ordered the Rodeo Drive sandwich from Tashas Melrose Arch. The last meal I had eaten that day was at 12:30, chicken curry lunch that I had cooked the previous evening. I left the restaurant feeling a bit nauseous but didn't think too much of it. However, that ...
Bought a top from Truworths, but on the day I wore it, noticed a hole. whilst wearing this item, I took it back to the shop to exchange. They did not have my size but located another one in Sandton. I asked if they could send it over to Melrose Arch, which they said would take 5 days, which was not ...
Had the most awesome service from both James Louw (Renault Melrose) and Renault South Africa in getting my Clio gearbox/computer sorted out. Plus James organised a loan car whilst my car was been fixed. James is the model of how good service should be, he regularly phoned me to keep me updated on ...
I bought a Bad Boy Watch from Edgars Southgate, on Saturday, 12- Oct-2013, and realized after, that the clip comes loose while wearing it. I decided to go do an exchange at Edgars Melrose Arch, as it is close to work and convenient. They refused to exchange or refund the watch, even though they had ...