I requested a copy of my contract, and was sent an illegible version by Virgin's web admin, and requested another copy, in order to verify their cancellation provisions. Due to changing needs I decided to exercise my right in line with the Consumer Protection Act to terminate my contract; providing ...
I still can't believe this... I bought jeggings, before wearing them the two label loop came out. I took them back, i was given a bigger size to try on which was bigger, i was then told to get a new one of the the 1st size at a different branch, which i then offered to go pick it up. ooh well last ...
A sagging couch was repaired under warranty and the cushions replaced. The work was undertaken in less than a day. We have never experienced service like this before. Shuvaney the branch manager communicated with us and she is a sta ...
I would like to say many thanks to Nolly Mde she was a great help to me two weeks ago. She is friendly, always smiling very patient and thats what customer care is about. I will go to the Vodacom in Melrose Arch because the service is super great all thanks to this young lady. Keep up the good work ...
I was walking off the escalator at melrose arch store, I fell as I walked onto the slippery floor, the store clerk behind me walked away never bothered to help me up - sais sorrry slippery floor. I went back to find the manager who honestly didnt care or show any concern or help. ...
My husband was in a accident in July this year. He is currently still in hospital. I required a form for him to complete to give me authority to access his account and to collect his credit card. I informed the staff member at the enquiries desk of the situation. Her response was that he must come ...