After being seated by the hostess we proceeded to wait ten minutes without a waiter visiting the table, eventually I saw a manager noticed us sitting without drinks and closed menus on the table but to my disbelief he picked up his cell phone and made a personal call of which I had the pleasure of ...
Flying in from Dubai on ek775, after a 9 hour flight and 2 hour delay on the runway, I watched incredulously as we had to queue at the nothing to declare channel after waiting ages to collect our luggage.this caused a further delay of 1 hour or longer as we were individually questioned by customs ...
Apparently Khulula has changed their luggage policy, this came as a surprise to me, as I have used Kulula airlines frequently in the last 2 years. According to Prinesha, the attendant who checked in the luggage, stated quiet confidently that this policy has been in effect since 2011. I then ...
I booked a flight from Durban to Johannesburg for 18:50 with Mango 4 which i paid R545, arrived at the checkin at 18:35, where i was told that i had missed my flight. I was directed to Guest Services where i spoke with a consultant named Mamokete Matsunyane, who instead of explaining the reasons ...
Dear Europcar, On the 27 Jan 2013, myself, my wife and one year old daughter flew into Durban airport to attend my grandmother's funeral. While I will put up with having to pay MORE THAN THE CAR HIRE RATE just to hire a baby seat, I won't be denied the common decency that premium should attract. ...
HI - i recently travelled from Dbn to Jhb - this was my first time to King Shaka Airport. we were travelling with Mango Airlines - firstly, the lines were so long - the ladies did not greet or look at us or even smile at us when then took our ticket. they just scanned us through - we wiated for ...