Good Day, I have a query with regards to the fuel charge on Contract No. 514168730, Document No. 22998382, Account No. 8888881. Rental period 21-23/08/2013, Collection time11h15, Return time 10h05 According to the invoice I drove a total of 241km during the 2 days that I used your vehicle, for ...
My 81 years old father in law was told to remove items from his luggage as it weighed 22 kg. He had to remove a bag full of medicines (he suffers from an unusual type of cancer). The exact same bag and weight was let through 2 days earlier by Kulula at ORT airport. The accepted IATA rule is that ...
I would like to take this opportunity to thank Kiran, for his excellent service we received from him at King Shaka Airports' Europcar Branch. Due to his awesome customers service we had a great holiday and travel experience, with enough space for everyone ;-) We will certainly make use of Europcar ...
I rented a car from europcar and I specifically asked for full insurance so as not to have any unforeseen costs. I took out FULL cover and FULL damage cover, subsequently tyre and windscreen cover is separate to FULL damage cover. My signature is on the contract and the small print states I did not ...
Rented a car from Avis at their King Shaka branch. The car was never checked in my presence when we got it. on Monday when we returned the vehicle there was apparent damage to the under side of the front bumper. I disputed the matter as I bear no knowledge of it. Phoned the Avis head office from ...
Was at above store on Friday evening. Asked to purchase 3 rounders before my flight. Was told that there were none. They only had zingers. I was very disappointed and went to another store. On Monday night I returned from Johannesburg at about 20:30. Went again to your store and asked again for ...