I notified MTN that I will be changing Service Providers well in advance, no need to say why. I was smacked for a full months billing. On the 3rd June 2013 @ 9.43am I wrote to them advising them that this was wrong. I was advised that I will be refunded, needless to say that to date 10 days later I ...
At around 07h30 in the morning 13/06/2013 i watts-up my friend Lebogang to call my insurance. To tell them to call me.i didn't't have airtime i locked my car key in the car. Motsidishe she call back and assisted me with the road assistant help thank you so much . i'm at work call and have my cay ...
William Koekemoor came to see me to enter a month to month contract..We met in my house which is currently standing empty. It had already been partially vandilised which is the very reason I needed my alarm linked up... he could see it clearly. He took my credit card info and processed the start up ...
I received a Samsung Galaxy S4 from FNB on the 17/05 A few days later I realised that the handset does not vibrate - I called FNB and spoke to Zachier who referred me to MTN? should MTN even know me, my contract is with FNB not them! Obiently i contacted them & obviously they couldnt assist. I ...
It is always easy to look for fault but this time SERVICE EXCELLENCE came to us. GRATITUDE I was booked with Reference YA8Y9U on flight BA6413 Johannesburg to Cape Town on Friday 07 June 2013, take off 09:15. For the first time I took my wife with me in Business Class. Well, what an experience! The ...
Hi, I am writing just to acknowledge a great service I received from Portia Mabatho Khanye and Jabu from Mutual and Federal. They have honestly shown passion and ownership of what the service they are delivering. I am actually delighted of the level of service and the few seconds they take to ...