Utterly disappointed by African Bank, glad I will not have to deal with the again. Their consultant called to advise how much is needed to be paid to settle the load furniture account I took with them. All amount was paid, I called later to request an update on ITC only to be told that there's ...
This year around the 22nd of May I went to MTN Northgate to have my Mtn contract upgraded. The sales person there did not have a clue what he was doing, after about 40min. of waiting to have the contract upgraded he told me that I can't have the phone upgraded as it's not in my name but in a ...
On 20/06/2013 bus was scheduled to leave Cookhouse to JHB @ 19h45, the bus arrived 4 hours later (@ 23h45), with no communication to say that the bus has been delayed, even when i called the call centre i was promised to be called back to find out where the bus was, none of that happened. to top ...
I took out a data contract with Cell C. I checked their web and called to see if i have 3G coverage at my home address before signing the contract. I dont have 3G coverage. Called the call centre numerous times, filled in a "network problem investigation sheet" sent gugu and Sthobekile ...
Its the way the system works is the only answer you get! Well it doesn't work for me when it doesn't make sense! Their is nothing more fustrating when call centre agents cannot work outside what a computer screen is telling them and when medical aids are allowed to dictate to you when you are the ...
This is my THIRD complaint about the same problem! On the 9th of May I requested via hello peter that my Debit order date be changed to the last working date of the month. I was contacted by Cell C and was told that the debit date would be changed from the month of June. Then when I received my ...