I have been a platinum client for about a year already. When you open a platinum account you are advise that you will receive a "Personal Banker" who will contact you and see to your needs. TO DATE I have not been contacted by ANY SUCH A PERSON from FNB and to top this the service via ...
I have received a notification that an amount had been deducted from my cheque account with the transaction details reading: "NAEDO TRACK INTL." This is the first time this deduction has taken place on my account. I have no idea what this amount is for as i did not authorise anyone to ...
I have changed my Cellphone number as I changed jobs in the last 6 months. I have been to the Eastrand Mall branch a couple of times to get my cell number changed. After the first visit one part worked, the second visit another part work, on the third visit I thought it is now resolved, until I ...
I am currently in Dubai on Vacation and regisitered on Absa Internet banking to do an international transfer via Western Union. I receieved an Error message 98 - Stating CID Detail incomplete. I called the call centre from Dubai and was told to change my personal details - which I did. This did not ...
Dear ABSA management. I tried new internet system and it is horrible. It may look nice but takes twice as long to process transactions and could drive me back to issuing cheques. Then you probably had version upgrade this weekend as since last night i am unable to do more than 3 transactions and ...
I have been Banking with FNB for almost 10 Years. All I want to do at this stage is close my account. I recently moved to the USA. Gave them my contact details and left for the USA. I emailed FNB using details their employees gave me did not work. Eventually I got hold of someone and then they just ...