I hve logged 7 queries online as well as several calls of minimum 16 minutes on the line regarding my Int/Mobi fee charges on my credit card as I am being debited twice a mnth on my account wth NO reply besides the automated reply stating "we sincerely apologize but we experiencing high email ...
I am very sure when you speak to a useless call centre agent and ask for the manager the deliberately put you on hold for ages so you give up and drop the call. ABSA please check your recorded logs and verify if you dare... tonight at 21:04 agent Thando platinum line. The reason for the call was ...
Cant seem to get a reference number entered correctly due to poor communication as to process it properly!!! The cancellation ref number/account number/cellphone... neither work! ...
So standard bank advertise about how they don't charge you for additional things but frankly it is ridiculous that we get charged for payment confirmations via EMAIL!!! But the worst part is that it doesn't even work and then we still get charged. I had to request payment confirmation today 3 times ...
On 18 April i noticed that there we were 2 deductions of R153 each (one immediately after the other) from my internet banking account, entitled: "service fee". After noticing them I contacted Nedbank immediately by sending a complaint via the website. I heard nothing so I complained a 2nd ...
I made an application two weeks ago (03/04/2013) for a contract phone for 24mnth to be debited from my cheque account and no one has contacted me to confirm if it was declined or went through. Can someone please contact me ASAP. I then received an email on the 16/04/2013 to inform me that my ...