Never in my life have i had such pleasant service from a call centre agent... Yolande Cilliers has brilliant customer service skills. I liked how she treated me as a human being and not a number. King Price has got to give that lady a bells!!! She was very efficient, straight to the point and she ...
Hello Peter We had a very bad hail storm in October last year. I reported the damaged to the glazing and roofs the very next day. The glazing was fixed within days and then the big wait came. After nearly 3 months the roofs got fixed in the meantime the electricity got damaged in the one section ...
I tried to call in a claim for my mother in law this morning. Would you believe, they have people there to SELL you an insurance policy, but should I need to CLAIM, I "will have to call back on Monday". Tell me Standard Bank, how can you sell a policy that you cannot deliver? I then tried ...
I am highly disgusted in ABSA Insurance. I lodged a claim last week Monday with the insurance and until today after leaving messages nearly every day I am still waiting for the so called "Manager' to call me back. I was again told by ABSA yesterday that they would contact me back - EMPTY ...
Claim number 13/020131 Bond Number 364262311 /19 March 2013 My Husband reported a fault w.r.t out built - in pool. We requested that an assessor come and see what it is we are referring to. We tried to submit a claim /requested an assessment. Yet Standard bank rejected the claim before even knowing ...
Lost my phone, insurance claim was handled quick. Replacement phone was provide to phone of my choice for being a loyal, merit based customer according to the excellent staff at Fin Rite insurance. Understood my query with the policy. On my way to pick up my new Z10. Thanks Guys, such a terrific ...