My phone was damaged and i had to contact the insurance department. when i phoned the call center it took me three days to finally get through. each time i called in i would hold for almost two hours waithing for someone to attend to my call. when i finally got through to a consutant i was told ...
I recently had to try and contact the ABSA house owners insurance department in Johannesburg to submit a claim for a burst geyser at my house. First I tried to find a contact number the old fashioned way via the telephone book. No listing. I then went to the web site and searched under the ...
A lady called me selling me an insurance for a phone, I was on holiday and i told her several times i do not need the insurance but kept on saying anything can happen, my house can be burgled tonight and they take my phone, mind you my house was burgled and this person has my address on the ...
I've had my vehicle financing with ABSA since 2011. 2 months ago I was informed that I owed them R3500. When I asked what for, they said that it was for insurance. I told the call centre agent that I did not consent to any insurance from ABSA to which they responded by saying that ABSA had sent me ...
In the first week of July I reported the incident with my phone (puppy incident) to my insurance&only on around the 3/4th July did the courier service collect my damaged phone which was replaced with a loan phone. I was told this would not be a long winded process as blackberry do not like to ...
In the beginning of March this year we reported a leaking pipe. A plumber came to repair the leak within 1 day. In doing the repairs he broke the ceiling and water damaged the carpets. To date the ceiling is still not repaired, however a carpet company came to assess the damage on the 26th of July, ...