So impressed with Nathaniel Khumalo's dedication to superior customer service! After weeks of worrying that my insurance claim was not processed and mails to the insurance department with only a refference number and no feedback. I finally got hold of Nathaniel who not only processed the claim but ...
I tried ringing the Insurance side of MTN this morning, to inquire as to what steps to take with regard to a phone being (I pay monthly installments on Insurance for 3 phones and have done since 1995 when I first signed up with them) - I had to eventually hang up after waiting for 45 minutes to ...
Y property was damaged. I contaced ABSA insurance, stating clearly that the school next door will fix everyting, but that I needed to have the rest of the wall fixed as is it was very weak. ABSA sent out a contractor, NOT AN ASSESSOR and the next moment I got an sms from ABSA stating that the same ...
I have requested a Cancellation of our property insurance at Absa via e-mail: [Email Removed] They do not pay for claims and that's why we want to cancel! Our swimming pool claim as well as border wall claim has not been covered by Absa! When I phoned the call centre to request the cancellation, ...
I am shocked at the new low standards that standard bank sets every week. If you want to see how an incompetent company is run the look no further than standard bank. Even though i get mail send to my home address every month, the moment i phoned standard bank insurance i was told by aletta ncuv ...
We have received such EXTREMELY BAD non-existent (!!!) service from ABSA Insurance. One claim has now been outstanding for 2 months, where we forever have to follow up! The other (more serious claim) which includes an electric fence not working (which puts our security in danger!!!) is now going ...