We have been trying to get a claim form lodged with MTN insurance for a month!! The phone was dropped at the begining of December and reported for the first time on the 11th Dec at the Key West Branch in Krugersdorp; this was made more difficult due to the fact that my account is in my companies ...
Extensive hail and storm damage to my home on 28 November 2013. Took 17 days trying daily and holding on for hours, to get hold of ABSA by phone. I gave up. Eventually submitted on line - again and again - no response. Called emergency services. No response. Finally got hold of an operator - they ...
I lodged a claim after lightning damaged equipment. Some equipment was replaced but the type of network harddrive I had was not in stock. Martie notified me on 2013/12/10 that an amount of R4799 will be settled with me. I eventually located a supplier with a similar drive in stock and ordered and ...
I submitted an insurance claim for my ipad, on 11 December i received an email with a reference number advising that i will receive an update in due course. 19 Days later i still have not received correspondence from FNB. I called the call centre a week ago and was advised that they are waiting for ...
This is the 2nd case i have logged against ABSA home insurance for the same claim. My first case is still unsolved. I submitted a claim with them to replace a broken window over a month ago. Today PG glass was at my house, but because ABSA is so useless and can't even process a simple claim in more ...
Took 4 days to get through to log claim. Took another week for the Assessors to pick up my claim number and when contacting Insurance Company to follow up they just say the claim has been sent through. Eventually the damage has been assessed and it has now been another two weeks with no answer at ...