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Call centre
I need to submit a cellphone claim - I have been calling the call centre since 13h30. Does it take that long to get thru to the call centre? ...
I need to submit a cellphone claim - I have been calling the call centre since 13h30. Does it take that long to get thru to the call centre? ...
My husband logged a claim with Freddy at Standard Bank Insurance Services on 9 December with regards to leaks that appeared in our roof after heavy storms. He was advised that an assessor would contact him to arrange to assess the damage. I received an email from SB on the 9th confirming the claim ...
I have put a claim in for my iPod, Wise Touch Tablet 7", that was damaged when I was unpacking my luggage on my return from holiday... I spoke to a Consultant and explain what happened on my return, that I don't know where these items got damage and when this really happened as I only saw when ...
I've been battling to get my claim sorted for a month now, leaving messages at the call centre to sort out my insurance claim, the assessment was done and ABSA refuse to finalise the claim or get back to me. I have spoken to 3 claim consultants Marinda, Daffny, and Themba, they all promised to call ...
I am logging this complaint on behalf of a colleague who is unable to access the internet as I am not a customer of ABSA. A claim was logged in December 2013 and further follow ups were made on the 13th and 18 December 2013 with no repsonses from ABSA. Further to this, the contstruction company ...
We have submitted a claim form for a cellular telephone which was during an armed. When we call 083 123 6084 and follow the voice prompts - we are told by electronic voice that the form has not been received - since 18 December 2013 we have submitted the form twice. When you press "0" to ...