I applied for an ADSL Line to be installed. I went through the call centre which was actually surprising pleasant. then I got an SMS asking me to reply YES if I could be home all day on the 20th for the actual installation. I replied YES - took leave - but on the day no one bothered to come ...
My thanks to Moses for sorting out the transfer of my ADSL line. He really went the extra mile to assist and get everything on track - if not for him, the line would have been installed at the incorrect address. ...
I applied for a line to be moved on 12 December 2013, I call on 30 December 2013 to find out when my line will be installed. To my horror this application I was basically forced to do on the web went missing. So now I apply via phone and web. 2 weeks later I am informed after 1 hour on the phone ...
This is now the second time I bought a DSTV with an installation voucher. First Time I phoned Elsat they did the Booking and send me a SMS to confirm. a Week later I phone them asking when the Installer will phone me to make an appointment. They gave me the number for the Technician and he said ...
I am very disappointed with C-track! I installed two units two weeks ago into my two cars. i thought i had an emergency last week or so on one of the cars. i call to find out where the car is only to be told that the car is not on the system. had it been a real emergency (the real reason we need ...
I asked to have my service moved to a new address today but they decided to cut it from yesterday already. I tried calling them since yesterday and they seem not to be there. Today only i have been holding now for over 20 minutes and the call was dropped. This by the way, is from a cell phone. ...