I have heard numerous complaints from friends and family regarding ABSA Idirect call centre but was not truly convinced in this regard until today. I have an electrical issue which has tripped my earth leakage downstairs and the freezer has also defrosted completely. I called the call centre at ...
I cancelled my car insurance with ABSA and am glad i did!!! I was suppose to receive my pro rata refund and its been 3 weeks since ive sent through all my documents and no feedback whatsover and now i call the call centre am told it was paid yet its not reflecting on my account and when i ask what ...
I lodged a claim for my lost wedding ring with Absa idirect on September 23, 2013. 2 weeks later, Bronwyn Africa, the claims consultant advised me that my wedding ring was not specified on my policy schedule and therefore my claim was being rejected. I requested that she retrieve the sales ...
Its so sad how vodacom campaign to us when one wants a new contract, i had a contract which was due for upgrade. because they claimed is cheaper to order online i followed the same route. when it comes that they must deliver nothing has happened. my contract is been extended to 2015 yet i dont have ...
Good day, Please be advice that if you want to insure with Absa Idirect please do so at your own peril!! No service, no worth logging a claim so you can just about give your money to me rather so that I can spend it!! House break in 25/08 no information yet and it is 10/18, underinsured yeah you ...
AFTER ALMOST 144HRS OF LODGING A CLAIM WITH ABSA IDIRECT, MY CLAIM WAS NOT PROCESSED BY A CONSULTANT. I HAD TO CALL THE CALL CENTRE JUST BE TOLD THAT THEIR APPROVED DEALER WILL CALL ME, WHICH ALSO HAS NOT HAPPENED AS YET. ...