Seems like to only way to get any response from OLD Mutual is to log complaints on Hello Peter, so I will do so until you start delivering some customer service. Herewith my 2nd complaint in less than 2 weeks. Have not even received an acknowledgement regarding the request below: Sent: Friday, July ...
Virgin Mobile call centre agents dont seem to be capable of capturing information or understanding requests. I have called in so many times to get line managers to call me back to resolve the SAME complaint that was logged MONTHS ago. Shocking, Shocking, Shocking!!! Worst customer service i have ...
Our credit limit on MTN account was R15000 but my Son unwittingly clocked up R80000 charges on skyping his girlfriend whilst overseas. We have been paying this back over the period since January but MTN has become very difficult in that now my 4 phones and 2 x 3G cards have been suspended until ...
Speedy's Brett said he will follow up on this matter. He did, but nothing further happened. THE CASE: In 2010 Speedy replaced my mothers car shocks because the old ones were shot. The warranty for the shocks expires on 2013/06/21. On 2013/06/18, my mother (a pensioner) went to Speedy & was told ...
Within Autopage's account department, my credit details get used to make internet payments. Because of this I hade to get a new credit card (more than once this year). Complaining about this got no results, only interested in new banking details to get my money with no action to stop criminal ...
I normally receive my Credit Card statements via email. it is a frequent occurrence that i do not receive my statements. And everything i have to call the bank to get my statements. So when i speak to the consultant i request an resent of the statement. Today we called again. And was greeted with ...