In Wellington on Christmas day (SA 24th) we spoke to Alfons at SAA help Desk we needed to return to SA asap, he told us seats were available and to use his name at the Airport. We did this but neither Air New Zealand or the Qantus desk could access our ticket reference and the flight details given ...
After waiting for AGES to speak to an operator - the person I spoke to was simply quite stupid. I have NO clue what criteria you use for your help desk people, but I am going to get my lawyer to write you a letter. My father passed away, and I have been trying to get the RATES bill accurately ...
I ordered 2 wifi boosters in October 2012, I received 1 on 22 November 2012 and contacted these guys about the missing booster. They gave me a lot of excuses, promises and no solution. I mailed them at least 7 times, and left comments on their helpdesk system as well. Still no joy ...
I have just discovered that if you have a data bundle included as part of a cellphone contract, the unused portion in any given month is carried forward to the following month and if not utilised, then same is forfeited. I do not have an issue with this, however Vodacom expects clients to fully use ...