I called Kulula help desk to redeem a travel voucher - the lady who took my call facilitated EVERYTHING .. from allocating the points, to booking my flight. Leanne called me back to ensure that I had received my voucher, she booked my flight and then called again to ensure that all was well. Having ...
I have a loan with real people where i am paying R600 A MONTH FOR LIFE INSURANCE.My loan amount is R30000.00 and the life insurance adds up to a ridiculous amount of R28800 UPON CONTACTING THE HELPDESK ON Friday 12 July 2013 to cancle the life insurance he told me that theres nothing i can do. I ...
The help desk/ customer support at Virgin Mobile is a cop out. They say "Hold for a champ" but I always get a Chump!!! Help Desks are great ways for companies to run their businesses badly and get away with it. I was a customer at Virgin Mobile until they let me down with no service, no ...
A letter to cell c no reply Good morning . it has been over a week since you as cell c have tried to contact me, and up till now no further correspondence, I take this as no interest from you to resolve this matter. Furthermore I spoke to one of your consultants on the 140 helpline and she managed ...
After numerous calls to the help desk and finally placing a complaint here on Hellopeter, Bianca agreed to sort out my complaint personally. It was then passed back onto the person at help desk who handled my complaint originally and from whom I had no response. He wanted all sorts of details as to ...
I recently ported from MTN to Cell C but stayed with Nashua Mobile for my contract. I chose Cell C because of the special they were running on the BlackBerry Z10 which included BlackBerry lite and an extra 500meg data. 2 weeks into the new contract and I hit the soft block limit and found I had ...